Privacy Policy

Who this policy applies to

This policy covers everyone who visits mavoventures.com, buys a template, or contacts support. We keep the data we collect to the minimum needed to deliver your downloads.

What we collect

• Buyers. Email address you enter at checkout, order details (product, price, currency, timestamp), and a payment provider transaction reference. We do not store your card number.
• Technical data. IP address, user agent, referrer, and request timestamps — used only for fraud prevention, rate limiting, and aggregate analytics.
• Support messages. The content of emails and contact-form submissions you send us.

How we use it

• Deliver purchased downloads and re-send them if you lose the link.
• Send transactional emails (receipts, download links, security notices).
• Handle refunds, license upgrades, and support requests.
• Prevent fraud, abuse, and card-testing attacks.
• Improve the product through aggregated, non-identifying analytics.

We do not sell your personal data and do not use it to target third-party ads.

Subprocessors

We share the minimum necessary data with vetted providers:

• Hosting & database — for site delivery and order storage.
• Payment processor — for card processing (we only receive the last 4 digits and a token).
• Transactional email — for receipts and download links.
• Object storage — for hosting product files behind short-lived signed URLs.

Cookies

We use a small number of first-party cookies:

• Session — keeps you signed in when you use an account.
• Preferences — remembers filter and theme choices.
• Fraud signals — a short-lived token used at checkout.

We do not run third-party advertising cookies or cross-site trackers.

Retention

Order records are retained for 7 years to satisfy tax and refund obligations. Support emails are retained for 24 months. You can request earlier deletion for data not required by law.

Your rights

Regardless of where you live, you can ask us to:

• Send you a copy of the data we hold about you.
• Correct data that is wrong or out of date.
• Delete your account and personal data (subject to legal retention).
• Stop processing your data for optional purposes.

Email pack@mavopoke.work and we will respond within 30 days. You can also reach us by post at MAVOPOKE Inc, 110 Sage Allen Br, Hueysville, KY 41640, USA, or by phone at +1 786-642-4298.

Children

Mavoventures is not directed at children under 13. We do not knowingly collect personal data from anyone under 13.

Changes

We will update the "Last updated" date at the top when we make material changes. Substantial changes will be announced by email to recent buyers.